What Our Customers Are Saying
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Paula Stewart, Fredericton, NB
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Unbelievably great company!! From our salesman to Lady at the front desk and the guys out back my wife and I were amazed at the quality of service we received. First weekend in our new camper and loved every min. Two thumbs up all the way!! Thank you RV World staff. Keep up the great work
Rob Fallon, Fredericton, NEW BRUNSW -
The Service from Sales and Service was excellent. We purchased our first RV and the staff gave us a complete education on rv, Troy from service and Berry from sales and service dept. in general were excellent. Pleasure doing business with them, Thanks so much. Mike
mike mackinnon -
Excellent service from start to finish on buying our travel trailer. Would highly recommend your dealership to anyone. Special thanks to Dale and Troy.
Anita and Gene Watson, Jackson Falls, NB -
Earlier this summer we decided that we wanted to trade our used trailer, for a new one. We visited several dealers in New Brunswick and Nova Scotia, and looked at many different types of trailers and options. In late July, we noticed a trailer on the website at RV World that was of interest...so we sent an email through the website to inquire. In less than 2 hours, I received a phone call from Barry at RV World. I was immediately impressed with not only the prompt response, but how pleasant he was to talk to on the phone.
We travelled to Waasis the following day, and spent some time with Barry, looking at the Puma 31BHSS that would eventually become our new trailer. We liked the product, and wanted to try ans see if we could make something work. I was pleased to meet Brent, and after some back and forth negotiations, we were able to come to a deal that we were all happy with.
The following Thursday, we brought our used trailer in for the actual trade, and met Steve to get some documentation taken care of. We then participated in the new trailer orientation with Troy. We enjoyed this, and thanked Troy for taking the time to help us become familiar with the new trailer.
Over the months of August and September, we have been out for several camping trips to a few different locations. We are really enjoying the new Puma. This past weekend we were at a very nice and scenic campground in Maine, enjoying the fall colors, and have one more trip planned for Thanksgiving weekend. We just don't want to put the Puma away...we're having too much fun! But the time will soon be here to winterize. Sad to say.
I would like to take this opportunity to thank the great folks at RV World. I would recommend RV World to anyone who asks me. We are glad that we were able to do business at this dealership, and happy to have been able to meet everyone who made this purchase happen for us. A very professional and friendly team of individuals, who are committed to working with customers.
Once again, a sincere word of thanks.Regards,
Matt Trites (and family)
Happy CustomersMatt Trites -
Last year, we purchased a new 336TSIK Fifth Wheel and had a great experience with all departments. Barry assisted us throughout the purchase and the finance department helped get everything in place. The floor had some minor damage from the factory, but Ryan and Sarah did their best to ensure it was repaired. Ryan contacted the regular sub-contractors, but ended up bringing in someone from outside. Even though we knew exactly where the damage was, the repair job was done so well, we cannot find it. Well done and accolades to all staff at RV World. We will definitely continue to do business here. Thanks
Dan Goodwin, Burton, NB -
I would like to give accolades to the sales team of Barry and Steve during the purchase and trade-in phase of the process. Everything was done professionally, with customer care at the forefront. The extensive and complete orientation to the new fifth-wheel by Troy and Bill ensured that all aspects were covered in-depth. Parts and Services ensured all our needs were met in a prompt and professional manner. I would recommend RV World Fredericton to anyone looking to trade and purchase a new rig. Well done
-Anonymous -
Troy,Mark and I wanted to Thank You for taking the time to go over our new trailer so thoroughly during our orientation last Saturday. Your willingness to go the distance to fix up the minor little deficiencies uncovered with such passion did not go unnoticed.RV World is very fortunate to have an employee so enthusiastic and dedicated to making it right for the customer. This mindset ultimately translates to customer retention and payback to the dealership. In our experience it is rare today to find an employee who cares so deeply about the quality of their work and representing their employer in the best possible light.Good luck restoring your unit and Happy Trails,The Embletons
Mark Kim Embleton -
A shout out to the excellent staff at RV World for putting the deal together on our new trailer. Both Sara & Barry did a great deal of work behind the scenes for us before we found the right unit and it was certainly appreciated.Thanks to Troy for the orientation and going the distance to fix up the minor deficiencies uncovered with such enthusiasm and professionalism. Your commitment to ensuring the units are perfect on their way out the door did not go unnoticed.We have always had a great experience at RV World & hope to continue to be happy campers for many years (and no doubt trailers) to come.
Mark Kim Embleton Fredericton -
Good Day Sara,At this time, Gail and I want to extend our sincere appreciation for the great service, friendship and exceptional professional manner in which we were treated in dealing with RV World, Fredericton.We know that we can expect the same treatment when we return in a few months to pick up our motor home. We look forward to that time.In the meantime, we want to wish you, Brent, Steve and the staff a very Merry Christmas and a healthy and happy New Year.Sincerely,Tom & Gail O'Keefe
Tom Gail OKeefe Enterprise -
RV World Team!We at Greener Village Community Food Centre would like to give you a warm Thank-You for making us a priority in your fundraising efforts! Without the contribution of groups like yours we would not be where we are today, and we cant thank you enough for helping us sustain our programs and services at the food centre. Community member like yourselves give us the ability to focus our services and help a growing number or people in the Greater Fredericton Area.As spring approaches we face the most difficult part of our year. Providing our clients with a variety of items is a vital component of our programming here and we wouldn't be able to do it without the care shown by the community, especially as donations dwindle leading into summer. We want to Thank You especially for supporting us as we enter this period.Your total food collection was 62 boxes, valued at $3,720 in product value! We cannot thank you enough.If you have any questions, comments or concerns about your donor experience please don't hesitate to contact us!Great Thanks and all the best,Brandi Riddoch
Business Development Coordinator
Greener VillageBrandi Riddoch Fredericton -
Big shout out to Mark for fixing our hot water burner. Traveling from Ontario we needed a quick fix Sarah got us in and mark fixed us up in minutes. Great work and a big thankyou, what a great way to treat guests to your province.Mike Schmidt
Mike Schmidt -
BARRY PALMER,I JUST WANT TO SAY THANK YOU BARRY FOR YOUR HARD WORK AND DEDICATION TO CUSTOMER SATISFACTION. THIS IS MY 3RD PURCHASE THROUGH BARRY AND I WOULD HAVE TO SAY IS A PLEASURE TO DEAL WITH. HE ALWAYS TRIED TO ACCOMODATE US AND WORK WITH US TO MAKE THE PURCHASE EASIER. WE DID HAVE A HICCUP ON THE LAST ONE BUT ALL TURNED OUT OK DUE TO STAFF WORKING WITH US TO SOLVE THE PROBLEM. MY PARENTS USED TO PURCHASE FROM RV WORLD YEARS AGO AND NOW I KNOW WHY THEY DID!THANK YOU,TODD & OONA NICHOL
Todd Oona NICHOL Douglas -
To Barry PalmerI just want to say thank you Barry for your hard work and dedication to customer satisfaction. This is my 3rd purchase through Barry and I would have to say is a pleasure to deal with. Always tried to accommodate us and work with us to make the purchase easier. Did have a hiccup on this last one but all turned out ok due to the staff working with us to solve the problem. My parents use to purchase from them years ago and now I know why they did.Thank you BarryTodd and Oona Nichol
Todd and Oona Nichol Douglas -
-I would like to make a couple of comments of some of the people I have dealt with.First: Charlene, when she answers the phone, very pleasant, cheerful and eager to help in any way she can.Second: Hailey, not sure if I can find the right words to describe her, very professional, courteous, always has a smile, most of all very, very easy to deal with.Third: The girls in the Service Dept. They are all very professional, courteous, know what they are talking about "Really know about Travel Trailers!" A great big Thank You to all of you.Fourth: Chris, not much to say about him, very chipper, always joking, laughing, tormenting. Always a pleasure to have him come to the trailer "UHHH HA!" sound familiar Chris?! LOL There was another guy that came out to our trailer once, cant remember his name, but he was very professional and knew his stuff to.Fifth: Chris in Parts, have known him for a number of years from when we lived and I worked in Fredericton. He has always worked in a Parts Dept. as far as I can remember and he really knows his Parts. I have spoken to a few more that work in Parts and they all were very professional.Sixth: Mr Dobson, not sure how I should start here, other then to say we got off on the wrong foot "Because of me, not him" LOL I came back to reality, apologized to him, then all was good, and he really tried to help me, and explained a few things to me. Thank You Mr. DobsonNB: These numbers are not in any particular order as I wasn't trying to put anyone ahead of anyone else. These things are from the heart. Just wanted to let each one know how I felt.Thanking You AllEdwin R. O'Donnell
Edwin ODonnell New Bandon -
We went in with no intentions to buy.Trevor, our salesman came out and greeted us and we had some great laughs. We threw some numbers around , the manager came in , threw in some extras, gave us a heck of a deal that we could not walk away from. Customer service like my husband Brock and I never have seen before. We cant wait to start camping and will send anyone to see Trevor and the gang at RV World. Thanks again guys!!
Beth Bradford pennfield -
Mrs. Levere's trip in the RV from RV World:I am 89 years old. My daughter and her friend and I trveled from Prescott, Ontario to Fredericton, NB so I could live with my daughter. The trip took 4 days and it was wonderful! There are so many trees!Thank you to Leisure Time and RV World for making this trip possible.June, 2007
-Anonymous -
Mike and I want to thank you so much for the special and individual care you gave us during the second purchase of our travel trailer. Once again you went way above and beyond our expectations! You give sales people a good name! A Very Special Thank You!
Mike and Elaine Gallant Saint John -
Hi Dave,
It goes without saying that I owe you and your staff a large Thank You! If I hadn't have received any service, I would have had to leave my trailer in the parking lot over the weekend at the Northside Home Hardware. You and your staff have gone far and beyond customer satisfaction and have done it pleasantly and cheerfully all the while being polite. Once Again, Thanks!George and Nancy Rant Nackawic -
We recently traded our 5th Wheel trailer for a newer model. I'm an impatient person and Bill Fidler is to be commended for seeing the deal finalized. Bill, you deserve a medal and I will certainly be looking for you when its time to deal again.Thanks Again Bill!
-Anonymous -
Just a note to thank you & your staff for the wonderful service we received! Your staff was not only knowledgeable but courteous, friendly and they went above and beyond any expectations we may have had!! It was a total pleasure for us and only added to the excitement of our new Capri travel trailer.Once again thanks to you and your outstanding staff!
-Anonymous -
Thank you so much Dave!You are one in a million and we appreciate doing business with you & consider you a good friend. Thanks so much.
PS - Thanks to your staff also!Ron and Shirley W -
Hi Dave,
Just a note in appreciation of the wonderful service we received to our Titanium. Ray was great and the guys who worked on our unit did a super job. Kelly has been wonderful with taking care of things in regards to warranty. Thanks also to you and Pete for your salesmanship, we want you to know this unit is the best we have ever owned. Thank you for the power connection for the 3 nights. We also want to thank you, Pete and your staff for promoting Pine Hills campground and displaying our brochures. We will continue to tell people about RV World and how great we have bee treated. Your new location is wonderful and very impressive.Colin and Marge Westaway -
Good Day Sir,
My wife Guylaine and I would like to express again our appreciation for the excellent service we have received since purchasing our second motorhome at your dealership in February of 2005. Since day one, we have been very impressed again with the professionalism and overall congenial atmosphere. It seems to us that we are dealing with a large and friendly family. A family that is certainly doing its best to please us, the customers.We were again greeted at the door by a friendly face, which was Trevor. He in Sales has always treated us honestly and fairly, but the most important point that I would like to bring to your attention is: "We both felt that there was no pressure to commit to a purchase" This was Great! We wish to thank you Trevor for your assistance in us acquiring our "dream motorhome" although, Luc is still dreaming of a "Diesel Pusher", so who knows what the future may bring. Ha!Finally, we are very impressed with your courteous and efficient service department. I can see that this business has been built based on Customer Service, Quality and Professionalism. When I brought the problem that I found behind my RV with the rear ladder and paint, caused by an accident which had been done by an ex owner, it was without hesitation that Steve told me to bring it back so they could take care of it. Steve, the day we bought our first motorhome you promised that we would be looked after, Thank You for keeping that promise. Thank you for all the excellent service, your help and advice. Thank you as well to Ray an to all. (Sorry if we forget anyone)In conclusion, we would like to recommend your first class dealership and staff to others because of your highly competitive pricing and incredible after sale service. I would not hesitate to purchase my next unit a RV World. Sir, again, you can be proud of your people. Please pass on our thanks to all.
Sincerely,Luc and Guylaine -
Exceptional Service (Comment out of RV Gazette magazine)
Dear Diane, While on the way home to Ontario from a wonderful two week visit to PEI this summer, we experienced an electrical problem in our trailer which forced us to stop at RV World in New Brunswick. It seemed that our battery would not take a charge and read very low when we were not connected. Finally our fridge would not start while traveling so we were forced to seek service after putting up with this problem for some time. We got immediate attention from Sharon and her technicians at RV World. After some testing of the battery and my vehicles charging system without finding any faults, the technician discovered that both leads coming from the battery were loose at the electrical panel inside the trailer, causing a low power supply. He tightened the connection and everything has functioned properly since. The technician shook my hand and said "There you go, have a nice trip" No charge! We dropped into RV World in New Brunswick without an appointment and took up at least a half hour of a technicians time. My wife and I would like to thank them for their prompt, competent and generous service. We certainly would recommend RV World in New Brunswick to fellow readers. Your new location is wonderful and very impressive.Bob and Peggy Belcher -
We dropped into RV World in New Brunswick without an appointment and took up at least a half hour of a technicians time. My wife and I would like to thank them for their prompt, competent and generous service. We certainly would recommend RV World in New Brunswick to fellow readers. Your new location is wonderful and very impressive.
Bob and Peggy Belcher -
Dear Ms. Dobson: On behalf of the volunteers and campers at the New Brunswick Lung Association's "Camp Asthmatopia" help July 13-18 2008, I would like to thank RV World of generously donating a trailer for our summer asthma camp. The "Asthma Trailer" was easily recognized and it provided a cool, quiet and private location for the children to go in the event they required medical assistance for asthma symptoms. The trailer housed the health professionals who were at camp for the week as well as the various medications and educational supplies needed during the camp.
RV World had been a generous donor to the New Brunswick Lung Association's annual asthma for many years, and we look forward to working with your organization in the future. Once again thank you very much for your ongoing support of asthma camp. Remember,"When you can't breathe, nothing else matters"Kenneth Maybee -
Dear RV World
I want to thank you for your donation to our Samboree auction that we held during our Samboree in July. It was a great success and we will be donating to a charity in the fall. With your support we hope to be able to do this as an annual event.In appreciation we have to put your dealership on our web site- www.go.ednet.ns.ca/goodsam - to which 2.5 million RV'ers have access to.
To access this click on -support-Again I want to thank you and we will be soliciting again in the spring for our next auction.Norm Pepper - Director Atlantic Canada Good Sam -
Dear: Dave Dobson Thank you for the sixteenth annual RV World weekend show held in Fredericton.
The event generated 55 boxes of food totaling, $2,800 worth of groceries.
We have an increase of 200 new families this year, which is significant, putting a strain on our resources, so this food could not have come at a better time.I did notice that the Gleaner ad did not indicate that food donations could be made to the Fredericton Food Bank, just that entrance was free. Another year, would it be possible to put this in the Gleaner, as I am sure this would encourage many more to come prepared to contribute to the Food Bank.On behalf of everyone here, please accept our sincere gratitude for your contribution in collecting the food.Kindest regardsElizabeth Crawdord Thurber Executive Director -
Dear Dave,On behalf of the Bishop Dollard Council 1942, Knights of Columbus, I would like to thank you for your very generous donation to our Distant Sponsorship Program for School Children of Sierra Leonne, West Africa and for allowing a donation jar at the RV World open house will cover the annual education cost of thirteen Sierra Leonean children.
Vic Badeau Grand Knight Bishop Doallard Council 19 -
Dear: Dave DobsonOn behalf of the N.B. Gospel Music Festival I wish to express thanks and appreciation to you for the opportunity provided in allowing the temporary erection of the Festival sign on your propertyThanks again for your co-operation and we look forward to a similar opportunity for the 27th year of the Festival in 2009.Your truly,
Bob Gray Chairman -
Dear Dave,
Alton and I would like to say thank you for the wonderful way you and your staff used us last week.We were at the point where we didn't know where to turn with our tent trailer repairs. We had no idea that someone else would do this for us where we didn't buy the trailer there. We were amazed and so appreciative that you would even consider taking over the warranty.We realize that rv'ing is quite new to us and things don't sink in as quickly as they used to.Thus saying, again THANK YOU, for the kindness & courtesy that you and your staff showed to us.All the best for the summerAlton and Donalda Fox -
I am writing this note to thank you for the kind donation of the use of your RV for me and my family during camp rotary diabetes camp. I have been the medical director for two years and it is such a wonderful opportunity for children with diabetes. We are so busy with their care - but it is fantastic that I can get a good sleep each night.Thank you
A McGibb -
We would like to say thank you to all management and staff of RV World, Fredericton N.B. On Monday July 21/08 we experienced a problem with our motor home although your could not analyze our problem you made every effort to make sure we got help by calling numerous service centers and locating one that could help us in the morning (D & M Radiator Service Mike Murdock) you than provided us with 30 amp hookup for the night and had one of your employees escort us to the repair location the next morning (our offer to pay for this service was refused) we consider this type of service above and beyond, by the way our problem was resolved by D & M with the same expertise.We would again like to say thank you for your cooperation and assistance and will recommend you highly to all our RV friends.
John and Joyce MacMicken Albany -
Hi Hailey,
I wanted to let you know what a wonderful experience it was dealing with your company for our vacation in Sussex. True to form, Bill arrived at about 2:15 on Monday afternoon and had us set up in no time. Even though we were missing the sewage hose, Bill showed us everything we needed to know for a great week in the trailer.When we returned after a day trip on Wednesday, there was a brand new hose attached and ready to us. Please pass on our many thanks to Bill for his attention to this matter. We were using the camp washrooms for the most part but by Thursday, it was time to pump out both. Bill was very thorough in his walk through and instructions which made for a stress-free week. This was amazing since none of us had actually had to manage a trailer before. Hopefully it was tidy enough for the return. We left the broom for future renters.Thanks so much for all your help. Your province is beautiful and we had great experience everywhere we went. If we ever return, I'm sure we'd like to deal with your company again. In fact, many of the campers at the campground were asking about our rental and I recommended your group.Jackie Mitchell -
Dear Trevor,
Just a little something today thanks for meeting me to get the camper on your day off, and for the spare time and all the extras. Maybe you could get some bear and enjoy them on your next day off youre a good guy.The camper hauled good on the way home even with the head wind that day. Were enjoying it and I slept in it every night since we brought it home.Thanks AgainStephen and Tammie Springer -
I just wanted to take this opportunity to thank all the staff at RV World for their great service.We purchased a camper in 2011 - brand new. Our salesman at the time was Trevor (I don't remember his last name) and he did a great job - we were very happy when we picked up our new trailer and we enjoyed 3 years of camping in it.
We had a few issues with the fridge in the camper and Ryan in the service department looked right after us! He is the person we call whenever we have a question - he always finds the time to help us!! Great bunch of people - RV World really have the customer in mind when dealing with any situation.This past month we decided that we wanted to get a bigger camper so back to RV world we went. This time we dealt with Sara Hall - what a terrific person! Her and I emailed back and forth for quite some time - she ALWAYS answered my messages no matter what time of day or even what day it was. She certainly went above and beyond!!
Thanks also to Troy for giving us our orientation - what a terrific job he did. We knew a lot but he also showed us so much more! He definitely is an asset to RV World. Great Job Troy!!
And we would also like to thank Steve in finance - couldn't have asked for a smoother transition.We were so impressed with everyone that we recommended to our friends that they trade in their hard top and a travel trailer. They did and now they have a newer trailer and are very happy!!.
Again thanks to all the TERRIFIC staff at RV World,John and Claire Brigham -
Dear Dave,We want to thank you for all you have done for us. - Wonderful Service - always with a smile!
Sincerely -Cedric and Shirley Munn -
Dear Fredericton RV World,Thank you for the best RV Show and Sale I have ever seen. I saw Travel Trailers, Fifth Wheels, Motorhomes, Hardtop Campers & Park Models. I cannot wait for your RV show of 2013P.S. Happy Birthday Fredericton RV worldYour biggest RV fan,
Stewart -
Dear RV World FolksThank you, Thank you, Thank you! (that's 2 more than most people got!)You guys were amazing this year, incredible customer service. We're really grateful to have such an accommodating supplier such as yourselves. Thanks for helping us make 2011 an awesome festival..All the best,
Amy and the Harvest Jazz and Blues Festival -
Hey Trevor, We got out 'orientation' last evening and Adam did an amazing job. He was super nice and knowledgeable (and found some things that need to be repaired). We kept him way past his quitting time (he even missed his ride home). He has made himself available for when we are ready to haul it away as well. And he never made us feel rushed at all. You guys rock at RV World!
Kimberly Humphrey -
Mr. Dobson, I do not wish to take a lot of your time however I wanted to relay to you a short note in regards to your staff at RV World. I initially purchased a Coachmen trailer from your establishment in 2008 and have had many good RV times in this Unit. Lately I had a small problem with the tires that came on this Unit and initially spoke to Ms. Foster (both) who steered me to the Warranty Clerk( sorry forgot the name). They were very courteous and understood the problem called someone in Indiana on my behalf to see what they could do for me. I got an answer in 48 hrs and resolution in 2 days. I wish to thank you and your staff for the timely help with this problem. This excellent after sales service is why I bought from your business, please thank them for me job well done!!! I recently had a family friend that was interested in an RV Unit that was advertised in the local paper in Houlton, Maine I quickly told him cheaper price is one thing but the service after the sale is paramount. I let him know that since my purchase at RV World I have been treated with nothing but courteous staff, timely parts ordering and any problem was settled quickly. A lesson learned is that although you may buy a Unit at what appears to be a "deal" people might want to look at the excellent service I have received from your staff, Once again thank you and your staff
Rick Kelly -
Mrs. Levere's trip in the RV from RV World:I am 89 years old. My daughter and her friend and I trveled from Prescott, Ontario to Fredericton, NB so I could live with my daughter. The trip took 4 days and it was wonderful! There are so many trees!Thank you to Leisure Time and RV World for making this trip possible.June, 2007
-Anonymous -
Mike and I want to thank you so much for the special and individual care you gave us during the second purchase of our travel trailer. Once again you went way above and beyond our expectations! You give sales people a good name! A Very Special Thank You!
Mike and Elaine Gallant Saint John -
Hi Dave,
It goes without saying that I owe you and your staff a large Thank You! If I hadn't have received any service, I would have had to leave my trailer in the parking lot over the weekend at the Northside Home Hardware. You and your staff have gone far and beyond customer satisfaction and have done it pleasantly and cheerfully all the while being polite. Once Again, Thanks!George and Nancy Rant Nackawic -
We recently traded our 5th Wheel trailer for a newer model. I'm an impatient person and Bill Fidler is to be commended for seeing the deal finalized. Bill, you deserve a medal and I will certainly be looking for you when its time to deal again.Thanks Again Bill!
-Anonymous -
Just a note to thank you & your staff for the wonderful service we received! Your staff was not only knowledgeable but courteous, friendly and they went above and beyond any expectations we may have had!! It was a total pleasure for us and only added to the excitement of our new Capri travel trailer.Once again thanks to you and your outstanding staff!
-Anonymous -
Thank you so much Dave!You are one in a million and we appreciate doing business with you & consider you a good friend. Thanks so much.
PS - Thanks to your staff also!Ron and Shirley W -
Hi Dave,
Just a note in appreciation of the wonderful service we received to our Titanium. Ray was great and the guys who worked on our unit did a super job. Kelly has been wonderful with taking care of things in regards to warranty. Thanks also to you and Pete for your salesmanship, we want you to know this unit is the best we have ever owned. Thank you for the power connection for the 3 nights. We also want to thank you, Pete and your staff for promoting Pine Hills campground and displaying our brochures. We will continue to tell people about RV World and how great we have bee treated. Your new location is wonderful and very impressive.Colin and Marge Westaway -
Good Day Sir,
My wife Guylaine and I would like to express again our appreciation for the excellent service we have received since purchasing our second motorhome at your dealership in February of 2005. Since day one, we have been very impressed again with the professionalism and overall congenial atmosphere. It seems to us that we are dealing with a large and friendly family. A family that is certainly doing its best to please us, the customers.We were again greeted at the door by a friendly face, which was Trevor. He in Sales has always treated us honestly and fairly, but the most important point that I would like to bring to your attention is: "We both felt that there was no pressure to commit to a purchase" This was Great! We wish to thank you Trevor for your assistance in us acquiring our "dream motorhome" although, Luc is still dreaming of a "Diesel Pusher", so who knows what the future may bring. Ha!Finally, we are very impressed with your courteous and efficient service department. I can see that this business has been built based on Customer Service, Quality and Professionalism. When I brought the problem that I found behind my RV with the rear ladder and paint, caused by an accident which had been done by an ex owner, it was without hesitation that Steve told me to bring it back so they could take care of it. Steve, the day we bought our first motorhome you promised that we would be looked after, Thank You for keeping that promise. Thank you for all the excellent service, your help and advice. Thank you as well to Ray an to all. (Sorry if we forget anyone)In conclusion, we would like to recommend your first class dealership and staff to others because of your highly competitive pricing and incredible after sale service. I would not hesitate to purchase my next unit a RV World. Sir, again, you can be proud of your people. Please pass on our thanks to all.
Sincerely,Luc and Guylaine -
Exceptional Service (Comment out of RV Gazette magazine)
Dear Diane, While on the way home to Ontario from a wonderful two week visit to PEI this summer, we experienced an electrical problem in our trailer which forced us to stop at RV World in New Brunswick. It seemed that our battery would not take a charge and read very low when we were not connected. Finally our fridge would not start while traveling so we were forced to seek service after putting up with this problem for some time. We got immediate attention from Sharon and her technicians at RV World. After some testing of the battery and my vehicles charging system without finding any faults, the technician discovered that both leads coming from the battery were loose at the electrical panel inside the trailer, causing a low power supply. He tightened the connection and everything has functioned properly since. The technician shook my hand and said "There you go, have a nice trip" No charge! We dropped into RV World in New Brunswick without an appointment and took up at least a half hour of a technicians time. My wife and I would like to thank them for their prompt, competent and generous service. We certainly would recommend RV World in New Brunswick to fellow readers. Your new location is wonderful and very impressive.Bob and Peggy Belcher -
Our purchase experience was very good! We had a few hiccups with parts, which was later corrected beyond our satisfaction. When the trailer was transported and set up, we were somewhat dissatisfied with the manner in which the setup was rather incomplete, in my view, especially in regards to blocking and stabilizing the trailer. During our learning to live with our trailer, we came across a couple of things that were not functioning properly. After several texts with our salesperson, a serviceman was sent to our location to correct and replace those things that were problematic. Randy Tricartin was top notch, and went over and above to satisfy our needs. Thanks RV World, and Randy Trecartin, for top notch service and caring about making these customers very happy campers!
Dan and Sandra Corey Fredericton -
Hi Ryan,I wanted to take a few minutes to say a HUGE thank you to you and your team. What an amazing experience it has been...from making the selection of the trailer, going for buying and finally the delivery.Billy was outstanding, he really took the time to explain all I need it to know and more. I could not ask for more !Thank you so much once again to have make this experience worthwhile,
Marie Josee MJ Mcgraw -
Dear Ms. Dobson: On behalf of the volunteers and campers at the New Brunswick Lung Association's "Camp Asthmatopia" help July 13-18 2008, I would like to thank RV World of generously donating a trailer for our summer asthma camp. The "Asthma Trailer" was easily recognized and it provided a cool, quiet and private location for the children to go in the event they required medical assistance for asthma symptoms. The trailer housed the health professionals who were at camp for the week as well as the various medications and educational supplies needed during the camp.
RV World had been a generous donor to the New Brunswick Lung Association's annual asthma for many years, and we look forward to working with your organization in the future. Once again thank you very much for your ongoing support of asthma camp. Remember,"When you can't breathe, nothing else matters"SincerelyKenneth Maybee -
Dear RV World
I want to thank you for your donation to our Samboree auction that we held during our Samboree in July. It was a great success and we will be donating to a charity in the fall. With your support we hope to be able to do this as an annual event.In appreciation we have to put your dealership on our web site- www.go.ednet.ns.ca/goodsam - to which 2.5 million RV'ers have access to.
To access this click on -support-Again I want to thank you and we will be soliciting again in the spring for our next auction.Norm Pepper - Director Atlantic Canada Good Sam -
Dear: Dave Dobson Thank you for the sixteenth annual RV World weekend show held in Fredericton.
The event generated 55 boxes of food totaling, $2,800 worth of groceries.
We have an increase of 200 new families this year, which is significant, putting a strain on our resources, so this food could not have come at a better time.I did notice that the Gleaner ad did not indicate that food donations could be made to the Fredericton Food Bank, just that entrance was free. Another year, would it be possible to put this in the Gleaner, as I am sure this would encourage many more to come prepared to contribute to the Food Bank.On behalf of everyone here, please accept our sincere gratitude for your contribution in collecting the food.Kindest regardsElizabeth Crawdord Thurber Executive Director -
Dear Dave,On behalf of the Bishop Dollard Council 1942, Knights of Columbus, I would like to thank you for your very generous donation to our Distant Sponsorship Program for School Children of Sierra Leonne, West Africa and for allowing a donation jar at the RV World open house will cover the annual education cost of thirteen Sierra Leonean children.
Vic Badeau Grand Knight Bishop Doallard Council 1942 K -
Dear: Dave DobsonOn behalf of the N.B. Gospel Music Festival I wish to express thanks and appreciation to you for the opportunity provided in allowing the temporary erection of the Festival sign on your propertyThanks again for your co-operation and we look forward to a similar opportunity for the 27th year of the Festival in 2009.Your truly,
Bob Gray Chairman -
Dear Dave,
Alton and I would like to say thank you for the wonderful way you and your staff used us last week.We were at the point where we didn't know where to turn with our tent trailer repairs. We had no idea that someone else would do this for us where we didn't buy the trailer there. We were amazed and so appreciative that you would even consider taking over the warranty.We realize that rv'ing is quite new to us and things don't sink in as quickly as they used to.Thus saying, again THANK YOU, for the kindness & courtesy that you and your staff showed to us.All the best for the summerSincerely,Alton and Donalda Fox -
I am writing this note to thank you for the kind donation of the use of your RV for me and my family during camp rotary diabetes camp. I have been the medical director for two years and it is such a wonderful opportunity for children with diabetes. We are so busy with their care - but it is fantastic that I can get a good sleep each night.Thank you
A McGibb -
We would like to say thank you to all management and staff of RV World, Fredericton N.B. On Monday July 21/08 we experienced a problem with our motor home although your could not analyze our problem you made every effort to make sure we got help by calling numerous service centers and locating one that could help us in the morning (D & M Radiator Service Mike Murdock) you than provided us with 30 amp hookup for the night and had one of your employees escort us to the repair location the next morning (our offer to pay for this service was refused) we consider this type of service above and beyond, by the way our problem was resolved by D & M with the same expertise.We would again like to say thank you for your cooperation and assistance and will recommend you highly to all our RV friends.
John and Joyce MacMicken Albany -
Hi Hailey,
I wanted to let you know what a wonderful experience it was dealing with your company for our vacation in Sussex. True to form, Bill arrived at about 2:15 on Monday afternoon and had us set up in no time. Even though we were missing the sewage hose, Bill showed us everything we needed to know for a great week in the trailer.When we returned after a day trip on Wednesday, there was a brand new hose attached and ready to us. Please pass on our many thanks to Bill for his attention to this matter. We were using the camp washrooms for the most part but by Thursday, it was time to pump out both. Bill was very thorough in his walk through and instructions which made for a stress-free week. This was amazing since none of us had actually had to manage a trailer before. Hopefully it was tidy enough for the return. We left the broom for future renters.Thanks so much for all your help. Your province is beautiful and we had great experience everywhere we went. If we ever return, I'm sure we'd like to deal with your company again. In fact, many of the campers at the campground were asking about our rental and I recommended your group.Jackie Mitchell -
Dear Trevor,
Just a little something today thanks for meeting me to get the camper on your day off, and for the spare time and all the extras. Maybe you could get some bear and enjoy them on your next day off youre a good guy.The camper hauled good on the way home even with the head wind that day. Were enjoying it and I slept in it every night since we brought it home.Thanks AgainStephen and Tammie Springer
This was the most fun experience buying our first travel trailer. The "miramichier" hilarious salesguy,and sweet Tonya in finance were amazing and so kind , we have nothing but the best to say about this dealership !THANKS AGAIN